Junior Data & Operations Specialist at Levels.fyi - a US-based career guide for tech giants

Levels.fyi is a leading online platform that helps users compare career levels and compensation packages across different companies, with over 1 million monthly users. They are passionate about salary transparency and helping individuals build their careers with informed decisions. Their small (13 people) but mighty team works with some of the biggest names in the industry, including Netflix, Bloomberg, TikTok, and IBM.

The history of the company began with college friends Zaheer Mohiuddin and Zuhayeer Musa who graduated and began to look for a job in the software industry. There was enough factual information about vacancies, but the main question that bothered recent graduates was how much employees in this industry earn. Of course, information on this issue is often hidden by technology companies, so friends came up with the idea - why not start a company that will provide potential candidates with such information? So, this is where the story of Levels.fyi began!

Levels.fyi’s negotiation service has been growing significantly and has become the company’s largest revenue stream in just a few months. Levels.fyi’s negotiators help with drafting emails and call scripts and even can provide mock negotiations. They’ve shown signs of success so far—the founders say that some candidates who’ve used their service have increased their first-year compensation by $80,000 to $130,000.

Now they are looking for a Junior Data & Operations Specialist to join our growing team. This role will primarily focus on data-driven tasks, including conducting research, managing and organizing data, and assisting with data entry and verification. Additionally, the position involves handling customer support and managing administrative tasks. You’ll have the chance to work closely with the founding team and contribute to a mission-driven company making a significant impact in the tech industry!

What will you do?

Data entry: accurately input data into company systems and databases, ensuring high attention to detail.
Data organization and maintenance: regularly update, maintain, and systematically organize existing data and digital files to ensure information is accurate, up-to-date, and easily accessible when needed.
Data verification: verify the accuracy and completeness of data, including daily salary submissions, ensuring all information is correct and meets required standards.
Research: gather data on company structures, employee benefits, and other relevant topics.
Customer support: provide timely responses to user inquiries on the company site, offer guidance on services, and handle email communication.
Content creation: write blog posts and create content on topics such as "Career Paths for Software Engineers" and "Understanding Compensation at Amazon."
Startup support: take on additional tasks that may arise in a dynamic startup environment.

Requirements:

Fluent English: strong written and verbal communication skills; ability to conduct research and write content in English.
Research & Analysis: ability to assess the relevance and quality of information, efficiently conducting both research and data-related tasks.
Google Suite proficiency: proficient in using Google Docs, Sheets, and other tools within the Google ecosystem to manage data, create documents, and generate reports.
Communicative skills: ability to handle customer support inquiries with clear, effective communication.
Diligence & persistence: thorough and persistent in conducting research and finding new information sources.
Quick learner: ready to dive into new processes and learn unfamiliar software or tools.
Self-Reliance & autonomy: ability to work independently and manage your tasks effectively.
Proactive team player: willing to contribute ideas and collaborate creatively with the team.
Multitasking skills: you feel confident juggling multiple types of tasks at a time.
Excellent organizing skills: you track each task in your calendar, always check that everything is done on time, never forget about clients or colleagues and proactively communicate with them, always put all the needed information into the needed folders/databases, etc.

Not necessary, but will be a plus:

If you have knowledge of data analysis
If you understand how tech companies operate in today’s world.

Working hours:

To make sure you can work with US-based colleagues, we’ll need you to be ready to have an approximate schedule of working from 9 am to 5 pm Pacific Time (you may check the time difference via the link).

What we offer:

Full-time job (8 hours per day, Monday-Friday). Please note that we will not consider candidates planning to combine several jobs.
Remote work. You may be located in almost any country, just need a good Internet connection, a computer to work from, and the opportunity to adjust your working schedule for the team.
Stability. This is not project work, we consider only the candidates looking for a long-term commitment of 1.5+ years.
An opportunity to gain valuable experience by learning from true innovators - Zuhayeer Musa and Zaheer Mohiuddin.
Possibility to grow into a Data Science or Data Analyst position.
Quick selection process.
Salary will be discussed during the interview. Paid in USD.

Application deadline: 1st of December 2024.

Please note that the later you apply - the more intensive your selection process will be, for example, you will have less time for the test assignment, etc.

1. Fill in the application form - attach your CV;

2. Complete the test assignment;

3. Have a Zoom interview with Hire5 Recruiter;

4. Have a video Zoom interview with the founders & team of Levels.fyi;

5. Get hired!

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