About Us:

CyberRisk Alliance (CRA) is an influential business intelligence company serving the high growth, rapidly evolving cybersecurity community with a diversified portfolio of services that inform, educate, build community, and inspire an efficient marketplace. CRA’s brands include SC Media, Security Weekly, InfoSec World, Cybersecurity Collaboration Forum, Cyber Security Summit, our research unit CRA Business Intelligence, and the Cybersecurity Collaborative membership network. Our business is growing rapidly, and it is a dynamic and collaborative organization led by an accomplished team of entrepreneurs, operators, and investors.

CRA serves our trusted information through integrated channels (news and analysis, virtual and in-person events, research, eLearning, and a peer-to-peer collaboration platform) and marquee brands including SC Media, Security Weekly, InfoSec World, Cybersecurity Forum, and the Cybersecurity Collaborative. Our goal is to build a powerful network of experts, practitioners and influencers to shape content and share insight with the community in various formats across our platform, and to generate unique, first-party data to drive our products and services.

We are seeking a detail-oriented and proactive Collections Specialist to join our Accounting team. This individual will play a key role in managing the company’s accounts receivable process, ensuring timely collection of outstanding balances, accurate cash application, and strong customer relationships. The Collections Specialist will work cross-functionally with Sales, Customer Success, and Finance teams to resolve billing issues, submit invoices through customer portals, and support cash flow objectives.

Key Responsibilities

• Monitor accounts receivable aging and proactively follow up on past-due balances.

• Communicate professionally with customers via email and phone to resolve payment issues or billing discrepancies.

• Submit invoices and supporting documentation through customer or procurement portals to ensure timely processing for payment.

• Record and maintain detailed notes of all collection activity and correspondence.

• Apply and reconcile customer payments in Sage Intacct.

• Collaborate with internal teams, including Sales, SalesOps, and Accounting, to resolve account issues and support customer satisfaction.

• Prepare aging and collection reports for management review.

• Assist with month-end close activities, including reconciliations and reporting.

• Support continuous improvement initiatives to streamline billing, invoicing, and collections processes.

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, Business, or related field preferred.

• Experience:

  • 2–4 years of experience in Accounts Receivable, Collections, or related accounting function.

  • Hands-on experience with Sage Intacct required.

  • Knowledge of YayPay and Salesforce a plus.

  • Experience submitting invoices through customer portals preferred.

  • Experience in a subscription-based, events, or media organization is a plus.

• Skills:

  • Strong attention to detail, accuracy, and follow-through.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Excel and/or Google Sheets.

  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

  • Team-oriented mindset with a focus on problem solving and continuous improvement.

📈 Success Metrics / KPIs

• Maintenance of DSO and reduction of past-due balances.

• Timeliness and accuracy of collections and cash application.

• Resolution rate of billing and payment discrepancies.

• Quality and completeness of reporting and account documentation.

What we offer:

• Full-time job (8 working hours per day, Monday-Friday). Please note that we will not consider candidates planning to combine several jobs.

• Remote work – you may be located in almost any country or city, just need a good Internet connection, a computer to work from, and the opportunity to adjust your working schedule for the team (9-5 NY time).

• Growth opportunity – we are only looking for candidates interested in long-term opportunity to learn and grow with the team, minimum 1.5+ year commitment expected.

• Salary will be discussed at the interview. Paid in USD.

Application deadline: ASAP.

Please note that the later you apply - the more intensive your selection process will be, for example, you will have less slots available for interview, etc.

1. Application form - attach your CV;

2. Complete a test assignment;

3. Zoom interview with Hire5 Recruiter;

4. Zoom interview with with the Director of Accounting

5. Get hired!

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