Location: Remote
Reporting To: Senior Director, Sales & Delivery Operations

About CyberRisk Alliance

CyberRisk Alliance (CRA) is a leading business intelligence company serving the cybersecurity community. We deliver critical insights, education, and networking opportunities through our portfolio of events, media brands, and research services. As a trusted voice in the cybersecurity industry, we help professionals stay ahead of emerging threats and connect with the solutions they need to protect their organizations.

About the Role

The Sales Operations Coordinator reports to the Senior Director of Sales & Delivery Operations and partners closely with the operational excellence, sales, and customer success teams. This role plays a key part in ensuring sales processes run smoothly, contracts are accurate, invoicing details are up to date, and customer handoffs are seamless.

You will support daily sales operations, maintain CRM data integrity, manage inventory tracking in Monday.com, and collaborate with a Sales Operations Specialist on reporting, dashboards, and special projects. This is an ideal opportunity for someone who thrives on organization, process improvement, and cross-functional collaboration.

Key Responsibilities

• Review and approve all sales orders to ensure accuracy for reporting and invoicing

• Manage and maintain inventory boards in Monday.com

• Monitor revenue changes and ensure appropriate approvals are documented

• Process order updates and contract modifications

• Support sales and marketing teams by maintaining accurate and clean CRM data

• Partner with the finance team on sales-related tasks including invoicing, usage tracking, and client-related inquiries

• Contribute to dashboards, reporting, workflow documentation, and other project-based initiatives as needed

• Continuously identify and improve operational processes and workflows

Qualifications

• 2+ years of experience in Sales Operations or a related role

• Excellent English language skills.

• Experience with CRM systems (Salesforce experience preferred)

• Experience with project management platforms (Monday.com preferred)

• Strong organizational skills and attention to detail

• Analytical mindset with basic reporting experience

• Proficiency in Excel (beginner to intermediate level)

• Ability to work both independently and collaboratively

• Comfortable managing multiple priorities and adapting quickly in a fast-paced environment

Working hours:

You should be ready to work from 9 am to 5 pm New York time daily (EST Time Zone - click here to check your time difference) to overlap with the team and the managers.

What We Offer:

• Full-time position (8 working hours per day, Monday-Friday). Please note that we will not consider candidates planning to combine this job with another one.

• Remote work. You may be located in almost any LatAm country, just need a reliable Internet connection, a powerful computer to work from, and the ability to adjust your working schedule to align with US business hours (Eastern Time Zone).

• Industry Leadership. Work with a respected organization at the forefront of the cybersecurity industry, supporting events and initiatives that shape the future of digital security.

• Strategic Impact. Drive technology initiatives that directly influence CRA's growth, operational excellence, and customer experience.

• Stability. This is not project work—we're seeking candidates looking for a long-term commitment of 2+ years.

• Salary will be discussed during the interview. Paid in USD.
  

Application deadline: ASAP

Selection process:

1. Fill in the application form - attach your CV;

2. 45-min screening interview with Hire5 Recruiter;

3. 30-min interview with the potential manager from CRA;

4. Get hired!

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